Fix centre
Every issue, with a step-by-step fix and our team handling the hard parts.
Email authentication fixes
Advanced fix methods Exclusive to ClearPath
Formal dispute & evidence package Exclusive
For wrongful listings — when you did nothing wrong but got caught in shared hosting or a false positive. Most companies just submit a basic removal form. We build a structured legal-style evidence package that most registries have never received from a small business before. It dramatically increases removal success rate and speed.
Pro
1
We document your sending history
Compile clean sending logs showing legitimate email patterns — dates, volumes, recipient types — with zero spam activity.
2
ISP contamination confirmation letter
We contact your hosting provider and request a written statement confirming the listing was caused by another tenant on shared infrastructure — not your account.
3
Structured evidence submission
The complete package — clean logs, ISP letter, your domain history, authentication records — submitted to the registry's dispute team, not just the automated removal form.
4
Follow-up until confirmed
We chase the registry until the listing is removed and send you the confirmation.
Clean IP migration strategy Exclusive
Most blacklisting advice says "request removal." But if you're on a contaminated shared hosting IP, you'll get listed again. The real fix is moving to a clean IP. We identify the cleanest sending IPs available, validate them against all 68 registries before you commit, and help you migrate without breaking your email setup.
Pro
1
Audit your current IP situation
We check whether you're on shared hosting (most are), identify which IP ranges are clean, and assess whether a dedicated IP or managed sending provider is the right move for your volume.
2
Validate the destination IP first
Before you move anything, we pre-check the destination IP against all 68 blacklists. No point migrating to another dirty IP.
3
Warm-up plan for the new IP
A new IP needs warming up — we build you a 6-week sending schedule so your new IP builds reputation before you go full volume.
4
Monitor post-migration
We watch the new IP for 30 days post-migration to confirm reputation is building correctly.
Google & Microsoft Postmaster reputation reset Exclusive
Even after delisting, your domain may still have a damaged reputation at Gmail and Outlook's internal systems — completely separate from blacklists. Most businesses don't know these exist. We set up Postmaster monitoring on both platforms and build a structured reputation recovery programme that actively signals you're a legitimate sender.
Pro
1
Google Postmaster Tools setup
We verify your domain in Google Postmaster and connect your sending stream so you get real-time spam rate, IP reputation, and domain reputation data direct from Gmail.
2
Microsoft SNDS setup
Microsoft's Smart Network Data Services shows your sending reputation at Outlook and Hotmail. We set this up and flag any issues before they become listings.
3
Reputation recovery campaign
A structured low-volume, high-engagement sending programme designed to signal positive reputation signals — high open rates, low unsubscribes — that actively rebuild trust at both platforms.
Advanced methods Techniques most companies haven't thought of
ISP direct escalation letter Method nobody else uses
Instead of just submitting a removal form to the blacklist, we write directly to the hosting provider's abuse team — not the automated mailbox, but the actual human abuse department manager. We formally request they investigate and issue a signed statement confirming the listing was caused by another tenant. This letter can be attached to removal submissions and has a dramatically higher success rate for L3 and range-based listings.
Pro
Registry policy challenge Method nobody else uses
UCEPROTECT Level 3 is controversial — it lists entire IP ranges based on the actions of other users, which many email standards bodies consider to be collective punishment. We've built a formal policy challenge letter that cites IETF RFC standards, industry best practices, and EU data protection principles to challenge whether the listing itself is legitimate. For some registries, this alone leads to removal.
Pro
Proactive sender reputation certification Method nobody else uses
Rather than waiting to get listed, we help clients apply to legitimate sender certification programmes — Return Path (now Validity), Google's Trusted Mailer programme, and ISIPP accreditation. Certified senders bypass many blacklist checks entirely. This is a proactive reputation asset most small businesses have never heard of, but it's what large ESPs use to protect their clients. We handle the application process.
Pro
Subdomain isolation strategy Method nobody else uses
Instead of sending all email from the root domain, we help clients set up a dedicated sending subdomain (mail.domain.com, send.domain.com) with its own clean reputation, separate DNS authentication, and isolated IP. If the sending subdomain ever gets listed, the root domain — and the business's credibility — is completely protected. Simple to implement, powerful protection. Almost no small business does this.
Pro
Automatic DKIM record generator
Tell us your domain and email provider and we generate the exact DNS records you need to copy-paste. No technical knowledge required.